Did your mug break during shipping and did you receive a defective product? In this case, you are entitled to a new product. For this, we would like to ask you to send an email to the email address below with a photo of the received, defective product. Also state your reason for email (DEFECT) in your subject when sending the email. Send your email to the following email address: info@cryptomokken.com.
Please also provide the details of your order:
- Order number
- Address
- Photo

Should you come into contact with a new product, it is not necessary to return the defective product. We will make sure that you will receive a new product! For further questions we can be reached at (email) info@cryptomokken.com